Koordinates incident

We're experiencing delays processing new downloads

Minor Resolved View vendor source →

Koordinates experienced a minor incident on June 28, 2020 affecting Exports, lasting 8h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2020, 05:18 AM UTC
Resolved
Jun 28, 2020, 01:51 PM UTC
Duration
8h 33m
Detected by Pingoru
Jun 28, 2020, 05:18 AM UTC

Affected components

Exports

Update timeline

  1. investigating Jun 28, 2020, 05:18 AM UTC

    We are currently investigating an issue which is preventing us from processing new downloads. Thanks for your patience - we are working to bring downloads back to normal as soon as possible.

  2. identified Jun 28, 2020, 08:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 28, 2020, 01:51 PM UTC

    Exports have been processing normally for several hours, and all backlogged and errored exports have been completed successfully.