Koordinates incident

Raster Tile Errors

Notice Resolved View vendor source →

Koordinates experienced a notice incident on September 28, 2020 affecting Tile Services (including WMTS), lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2020, 08:57 PM UTC
Resolved
Sep 29, 2020, 03:28 AM UTC
Duration
6h 30m
Detected by Pingoru
Sep 28, 2020, 08:57 PM UTC

Affected components

Tile Services (including WMTS)

Update timeline

  1. investigating Sep 28, 2020, 08:57 PM UTC

    Raster tiles are currently extremely slow and will occasionally not display at all.

  2. identified Sep 28, 2020, 09:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 29, 2020, 02:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 29, 2020, 03:27 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 29, 2020, 03:28 AM UTC

    This incident has been resolved.