Koordinates incident

Tile Performance Issues

Major Resolved View vendor source →

Koordinates experienced a major incident on September 29, 2020 affecting Tile Services (including WMTS), lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2020, 11:05 PM UTC
Resolved
Sep 30, 2020, 02:01 AM UTC
Duration
2h 55m
Detected by Pingoru
Sep 29, 2020, 11:05 PM UTC

Affected components

Tile Services (including WMTS)

Update timeline

  1. investigating Sep 29, 2020, 11:05 PM UTC

    Web UI tiles are currently extremely slow to load and will often time-out.

  2. identified Sep 30, 2020, 12:07 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 30, 2020, 02:01 AM UTC

    This incident has been resolved.