Koordinates incident

Koordinates.com is currently offline

Critical Resolved View vendor source →

Koordinates experienced a critical incident on September 30, 2020 affecting Exports and Web Interface and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2020, 08:19 PM UTC
Resolved
Sep 30, 2020, 08:54 PM UTC
Duration
35m
Detected by Pingoru
Sep 30, 2020, 08:19 PM UTC

Affected components

ExportsWeb InterfaceTile Services (including WMTS)WFSData query API's

Update timeline

  1. investigating Sep 30, 2020, 08:19 PM UTC

    We are currently investigating an issue with Koordinates.com. Thanks for your patience - we are working to get the site up as soon as possible.

  2. identified Sep 30, 2020, 08:22 PM UTC

    We have identified an issue with the backend, and are working to resolve the issue.

  3. monitoring Sep 30, 2020, 08:28 PM UTC

    We have identified and isolated the problem. We are continuing to monitor the situation.

  4. resolved Sep 30, 2020, 08:54 PM UTC

    We have resolved the issue, and Koordinates.com is back online. Thanks for your patience.