Koordinates incident

We're experiencing delays processing new downloads

Critical Resolved View vendor source →

Koordinates experienced a critical incident on October 6, 2020 affecting Exports, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2020, 08:54 PM UTC
Resolved
Oct 06, 2020, 09:25 PM UTC
Duration
30m
Detected by Pingoru
Oct 06, 2020, 08:54 PM UTC

Affected components

Exports

Update timeline

  1. investigating Oct 06, 2020, 08:54 PM UTC

    We are currently investigating an issue which is preventing us from processing new downloads. Thanks for your patience - we are working to bring downloads back to normal as soon as possible.

  2. monitoring Oct 06, 2020, 09:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2020, 09:25 PM UTC

    This incident has been resolved.