Koordinates incident

We're experiencing delays processing new downloads

Minor Resolved View vendor source →

Koordinates experienced a minor incident on October 13, 2020 affecting Exports, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2020, 08:05 PM UTC
Resolved
Oct 13, 2020, 11:19 PM UTC
Duration
3h 14m
Detected by Pingoru
Oct 13, 2020, 08:05 PM UTC

Affected components

Exports

Update timeline

  1. investigating Oct 13, 2020, 08:05 PM UTC

    We are currently investigating an issue which is preventing us from processing new downloads. Thanks for your patience - we are working to bring downloads back to normal as soon as possible.

  2. investigating Oct 13, 2020, 08:05 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 13, 2020, 08:10 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 13, 2020, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 13, 2020, 11:19 PM UTC

    This incident has been resolved.