Koordinates incident

Tile Services errors

Major Resolved View vendor source →

Koordinates experienced a major incident on April 12, 2021 affecting Tile Services (including WMTS), lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2021, 10:45 AM UTC
Resolved
Apr 12, 2021, 02:46 PM UTC
Duration
4h 1m
Detected by Pingoru
Apr 12, 2021, 10:45 AM UTC

Affected components

Tile Services (including WMTS)

Update timeline

  1. investigating Apr 12, 2021, 10:45 AM UTC

    We are currently investigating increased error rates for tile services.

  2. investigating Apr 12, 2021, 11:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 12, 2021, 11:27 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 12, 2021, 11:34 AM UTC

    Error rates have returned to normal, but we're continuing to monitor the issue.

  5. resolved Apr 12, 2021, 02:46 PM UTC

    This incident has been resolved.