Koordinates incident

We're experiencing errors / timeouts on Koordinates

Major Resolved View vendor source →

Koordinates experienced a major incident on April 28, 2021 affecting Tile Services (including WMTS), lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2021, 09:08 PM UTC
Resolved
Apr 28, 2021, 10:28 PM UTC
Duration
1h 20m
Detected by Pingoru
Apr 28, 2021, 09:08 PM UTC

Affected components

Tile Services (including WMTS)

Update timeline

  1. investigating Apr 28, 2021, 09:08 PM UTC

    We are currently investigating increased error rates for tile services.

  2. identified Apr 28, 2021, 09:21 PM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring Apr 28, 2021, 10:07 PM UTC

    Error rates have returned to normal, but we're continuing to monitor the issue.

  4. resolved Apr 28, 2021, 10:28 PM UTC

    This incident has been resolved.