Koordinates incident

Issues with Tiles and Website Display

Major Resolved View vendor source →

Koordinates experienced a major incident on June 8, 2021 affecting Web Interface and Tile Services (including WMTS), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2021, 10:30 AM UTC
Resolved
Jun 08, 2021, 11:33 AM UTC
Duration
1h 3m
Detected by Pingoru
Jun 08, 2021, 10:30 AM UTC

Affected components

Web InterfaceTile Services (including WMTS)

Update timeline

  1. identified Jun 08, 2021, 10:30 AM UTC

    We have identified an issue with our CDN which will impact tile services and static website assets for display depending on your ISP and location. We are monitoring progress and will provide updates when we have them.

  2. identified Jun 08, 2021, 11:01 AM UTC

    We've implemented a fix for the website display issues

  3. monitoring Jun 08, 2021, 11:08 AM UTC

    Services should start coming back to normal now

  4. resolved Jun 08, 2021, 11:33 AM UTC

    This incident has been resolved.