Koordinates incident

We're experiencing errors / timeouts on Tile Services

Major Resolved View vendor source →

Koordinates experienced a major incident on March 7, 2022 affecting Tile Services (including WMTS), lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2022, 09:01 PM UTC
Resolved
Mar 07, 2022, 11:16 PM UTC
Duration
2h 15m
Detected by Pingoru
Mar 07, 2022, 09:01 PM UTC

Affected components

Tile Services (including WMTS)

Update timeline

  1. investigating Mar 07, 2022, 09:01 PM UTC

    We are investigating increased error rates and timeouts with tile services.

  2. identified Mar 07, 2022, 09:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 07, 2022, 09:59 PM UTC

    Error rates have returned to normal, and we're continuing to monitor the situation.

  4. resolved Mar 07, 2022, 11:16 PM UTC

    We have resolved the issue, and tile services is once more fully operational. Thanks for your patience.