Koordinates incident

We're experiencing errors / timeouts on Tile Services

Major Resolved View vendor source →

Koordinates experienced a major incident on August 25, 2022 affecting Tile Services (including WMTS), lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2022, 02:42 AM UTC
Resolved
Aug 25, 2022, 03:42 AM UTC
Duration
59m
Detected by Pingoru
Aug 25, 2022, 02:42 AM UTC

Affected components

Tile Services (including WMTS)

Update timeline

  1. investigating Aug 25, 2022, 02:42 AM UTC

    We are investigating increased error rates and timeouts with tile services. Thanks for your patience - we are working to resolve the issue as soon as possible.

  2. identified Aug 25, 2022, 03:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2022, 03:29 AM UTC

    Error rates have returned to normal, and we're continuing to monitor the situation.

  4. resolved Aug 25, 2022, 03:42 AM UTC

    We have resolved the issue, and tile services is once more fully operational. Thanks for your patience.