Koordinates incident

We're experiencing delays processing new downloads

Major Resolved View vendor source →

Koordinates experienced a major incident on June 28, 2023 affecting Exports, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2023, 04:51 AM UTC
Resolved
Jun 28, 2023, 06:32 AM UTC
Duration
1h 40m
Detected by Pingoru
Jun 28, 2023, 04:51 AM UTC

Affected components

Exports

Update timeline

  1. investigating Jun 28, 2023, 04:51 AM UTC

    We are currently investigating an issue which is preventing us from processing new downloads. Thanks for your patience - we are working to bring downloads back to normal as soon as possible.

  2. monitoring Jun 28, 2023, 05:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 28, 2023, 06:32 AM UTC

    We have resolved the issue, and downloads are now back to normal. Thanks for your patience.