Koordinates experienced a major incident on September 1, 2023 affecting Tile Services (including WMTS), lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Tile Services (including WMTS)
Update timeline
- investigating Sep 01, 2023, 09:33 PM UTC
We are currently investigating increased tile error rates and slow tile performance across the Koordinates platform. Thanks for your patience - we are working to resolve the issue as soon as possible
- monitoring Sep 01, 2023, 09:50 PM UTC
Performance is now returning to normal, we'll continue to monitor the issue.
- resolved Sep 01, 2023, 11:07 PM UTC
We have resolved the issue with tile services, and Koordinates is once more fully operational. Thanks for your patience.