Koordinates incident

We're experiencing delays processing new downloads

Major Resolved View vendor source →

Koordinates experienced a major incident on October 17, 2023 affecting Exports, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 02:24 AM UTC
Resolved
Oct 17, 2023, 06:37 AM UTC
Duration
4h 12m
Detected by Pingoru
Oct 17, 2023, 02:24 AM UTC

Affected components

Exports

Update timeline

  1. investigating Oct 17, 2023, 02:24 AM UTC

    We are currently investigating an issue which is preventing us from processing new downloads. Thanks for your patience - we are working to bring downloads back to normal as soon as possible.

  2. monitoring Oct 17, 2023, 02:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2023, 06:37 AM UTC

    We have resolved the issue, and downloads are now back to normal. Thanks for your patience.