Koordinates incident

Delays in processing

Major Resolved View vendor source →

Koordinates experienced a major incident on September 5, 2024 affecting Exports, lasting 7h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 12:21 PM UTC
Resolved
Sep 05, 2024, 07:29 PM UTC
Duration
7h 8m
Detected by Pingoru
Sep 05, 2024, 12:21 PM UTC

Affected components

Exports

Update timeline

  1. identified Sep 05, 2024, 12:21 PM UTC

    We've identified an issue that's causing delays in data export and import processing.

  2. monitoring Sep 05, 2024, 12:38 PM UTC

    Performance should be returning to normal now.

  3. monitoring Sep 05, 2024, 12:39 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 05, 2024, 07:29 PM UTC

    This incident has been resolved.