Kontent.ai experienced a minor incident on March 1, 2023 affecting Delivery REST API, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2023, 06:48 PM UTC
The Delivery API is currently experiencing an unscheduled disruption in service for projects in the US data center. At this time customers may experience longer than normal response times when querying the API. We are investigating the issue and will have an update soon.
- monitoring Mar 01, 2023, 07:38 PM UTC
We have issued a fix for the reported issue and are monitoring the results. We will provide a more detailed summary of the issue as soon as possible. Please check back here or subscribe above for further updates.
- resolved Mar 01, 2023, 09:08 PM UTC
Between 03, 01, 18:22 UTC and 03, 01, 21:22 UTC we experienced an issue with delayed and failed requests to the Delivery API. This impacted customers using our US data center. Please check back later to see details on how we have resolved the issue and how we are taking steps to ensure similar incidents do not occur in the future.