Kontent.ai incident

We were experiencing an unusually high number of failed requests in the North American Deliver REST API.

Minor Resolved View vendor source →

Kontent.ai experienced a minor incident on April 17, 2023 affecting Delivery REST API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2023, 12:50 PM UTC
Resolved
Apr 17, 2023, 02:00 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 17, 2023, 12:50 PM UTC

Affected components

Delivery REST API

Update timeline

  1. investigating Apr 17, 2023, 12:50 PM UTC

    We are experiencing an unusually high number of failed requests in the North American Deliver REST API. We are investigating the issue.

  2. monitoring Apr 17, 2023, 01:53 PM UTC

    Following an unusually high number of failed requests, we're glad to inform you that the Delivery API has stabilized. We don't anticipate any further issues with response times and will continue to monitor the status closely.

  3. resolved Apr 17, 2023, 02:00 PM UTC

    This incident has been resolved.