Kontent.ai incident

Learn Portal Outage

Major Resolved View vendor source →

Kontent.ai experienced a major incident on August 9, 2023 affecting Kontent.ai Learn and E-learning, lasting 7h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 12:47 AM UTC
Resolved
Aug 09, 2023, 08:30 AM UTC
Duration
7h 42m
Detected by Pingoru
Aug 09, 2023, 12:47 AM UTC

Affected components

Kontent.ai Learn and E-learning

Update timeline

  1. investigating Aug 09, 2023, 12:47 AM UTC

    Our Learn Portal is currently inacessible - we are investigating this issue. More information will be provided here when available.

  2. investigating Aug 09, 2023, 12:52 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 09, 2023, 05:36 AM UTC

    The Learn Portal has been restored. We are monitoring this service while investigating the root cause of the outage.

  4. resolved Aug 09, 2023, 08:30 AM UTC

    This incident has been resolved. The Learn Portal is operational again.