Kontent.ai experienced a notice incident on September 5, 2023 affecting Application and Application and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 05, 2023, 03:31 PM UTC
We are currently investigating an issue preventing users from logging into Kontent.ai. We will provide an update as soon as possible. Thank you for your patience while we work to resolve this issue.
- investigating Sep 05, 2023, 03:40 PM UTC
Kontent.ai is now back online, we are continuing to investigate the cause of this issue to ensure it does not reappear. If you experience any further issue please report it directly to our support team, thank you!
- resolved Sep 05, 2023, 05:54 PM UTC
The issue was the result of a small misconfiguration in our infrastructure. We shouldn't happen again and we are concluding our investigation.