Kontent.ai incident

Learn Portal Outage

Minor Resolved View vendor source →

Kontent.ai experienced a minor incident on April 5, 2024 affecting Kontent.ai Learn and E-learning, lasting 14h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2024, 04:15 AM UTC
Resolved
Apr 05, 2024, 06:23 PM UTC
Duration
14h 7m
Detected by Pingoru
Apr 05, 2024, 04:15 AM UTC

Affected components

Kontent.ai Learn and E-learning

Update timeline

  1. investigating Apr 05, 2024, 04:15 AM UTC

    Our Learn Portal is currently inaccessible - we are investigating this issue. More information will be provided here when available.

  2. monitoring Apr 05, 2024, 07:58 AM UTC

    There was a brief increase in CPU usage and traffic on our Learn portal. Currently, everything has returned to normal, and we are actively monitoring the service.

  3. resolved Apr 08, 2024, 06:23 AM UTC

    This incident has been resolved.