Kontent.ai experienced a minor incident on May 1, 2024 affecting Application and Management REST API, lasting 16h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2024, 04:35 PM UTC
We are currently experiencing degradation in our EU center regarding our asset services. Users may encounter difficulties uploading or requesting assets. Our team is actively working on a solution to resolve this issue.
- monitoring May 01, 2024, 05:46 PM UTC
We've been informed by Microsoft that Azure Storage Service in the EU had degraded availability. Kontent.ai asset services are currently operational, but Microsoft is still investigating the issue.
- monitoring May 01, 2024, 06:27 PM UTC
Microsoft has marked the issue as resolved we are currently monitoring for any further issues.
- resolved May 02, 2024, 09:21 AM UTC
The incident has been resolved by the vendor and the asset services are stable.