Kontent.ai incident

Longer loading time of the UI

Minor Resolved View vendor source →

Kontent.ai experienced a minor incident on December 16, 2024 affecting Application, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 09:26 AM UTC
Resolved
Dec 16, 2024, 12:45 PM UTC
Duration
3h 19m
Detected by Pingoru
Dec 16, 2024, 09:26 AM UTC

Affected components

Application

Update timeline

  1. investigating Dec 16, 2024, 09:26 AM UTC

    The Kontent.ai UI is taking longer than usual to load. We are currently investigating the issue.

  2. monitoring Dec 16, 2024, 10:09 AM UTC

    The EU data center experienced performance degradation due to a higher-than-usual operational load. We scaled up the data center to handle the additional operations efficiently. We are monitoring the traffic.

  3. resolved Dec 16, 2024, 12:45 PM UTC

    After three hours of monitoring, everything seems to be operational with no further delays.