Kontent.ai incident
Schedule publishing and unpublishing not working in AUEAST data center
Kontent.ai experienced a minor incident on February 21, 2025 affecting Application and Management REST API, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 21, 2025, 02:14 PM UTC
We are currently experiencing an issue in the AUEAST data center where scheduled publishing and unpublishing are not functioning as expected. Regular (manual) publishing remains fully operational and unaffected. Our development team is actively investigating and working on a resolution. We will provide updates as soon as more information is available. This issue is limited to the AUEAST data center and does not impact other regions. In case of any questions, do not hesitate to contact our support team at [email protected] or in the chat.
- monitoring Feb 21, 2025, 02:36 PM UTC
A fix has been implemented and we are monitoring the situation. We apologize for any inconvenience.
- resolved Feb 21, 2025, 04:14 PM UTC
Between 11:00 UTC and 14:32 UTC, we experienced an issue with scheduled publishing and unpublishing not functioning as expected. A fix was released at 14:32 UTC, and after a period of monitoring, the affected features seem to be functioning properly. No additional issues have been observed.