Kontent.ai incident

Slower propagation to Delivery API in EU data center

Minor Resolved View vendor source →

Kontent.ai experienced a minor incident on March 15, 2025 affecting Delivery REST API, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2025, 12:45 PM UTC
Resolved
Mar 15, 2025, 06:25 PM UTC
Duration
5h 39m
Detected by Pingoru
Mar 15, 2025, 12:45 PM UTC

Affected components

Delivery REST API

Update timeline

  1. investigating Mar 15, 2025, 01:10 PM UTC

    We are investigating an issue with slower propagation of changes to Delivery API in EU data center.

  2. monitoring Mar 15, 2025, 01:32 PM UTC

    We have found and fixed the issue. We are now monitoring our services and everything should work as usual.

  3. resolved Mar 15, 2025, 06:25 PM UTC

    All changes are propagated to Delivery API with no delays.