Kong incident

Elevated DP connection error rates in the US

Minor Resolved View vendor source →

Kong experienced a minor incident on October 17, 2025 affecting Kong Konnect Cloud, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 09:58 AM UTC
Resolved
Oct 17, 2025, 12:03 PM UTC
Duration
2h 5m
Detected by Pingoru
Oct 17, 2025, 09:58 AM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Oct 17, 2025, 09:58 AM UTC

    Some users are experiencing issues connecting DPs in the US region

  2. monitoring Oct 17, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2025, 12:03 PM UTC

    This incident has been resolved.