Kong incident
Konnect Developer Portals and Insomnia experiencing intermittent errors
Kong experienced a minor incident on November 18, 2025 affecting Kong Konnect Cloud, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 01:01 PM UTC
Konnect portals are experiencing intermittent 500 errors due to a third-party service provider outage, customers might encounter errors viewing and accessing developer portals.
- identified Nov 18, 2025, 01:36 PM UTC
Email logins to Insomnia are currently blocked due to an outage with a third-party service provider. SSO authentication is not affected. We are monitoring the third-party provider status closely.
- monitoring Nov 18, 2025, 03:03 PM UTC
The third-party provider believes to have resolved the incident. We will continue to monitor the third-party provider status closely.
- resolved Nov 18, 2025, 03:46 PM UTC
We are no longer seeing intermittent errors in Insomnia and Konnect Portals. We will continue to monitor the third-party provider status closely.