Kong incident

Elevated error rate on Search and Analytics APIs

Minor Resolved View vendor source →

Kong experienced a minor incident on February 20, 2026 affecting Kong Konnect Cloud, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 02:51 PM UTC
Resolved
Feb 20, 2026, 05:35 PM UTC
Duration
2h 44m
Detected by Pingoru
Feb 20, 2026, 02:51 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Feb 20, 2026, 02:51 PM UTC

    In the US geo, some users are experiencing an elevated error rate on some search and analytics APIs

  2. identified Feb 20, 2026, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 20, 2026, 05:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 05:35 PM UTC

    This incident has been resolved.