Kong incident

Delays in propagating Access Control Enforcement (ACE) changes to Dataplanes in US Region

Minor Resolved View vendor source →

Kong experienced a minor incident on February 25, 2026 affecting Kong Konnect Cloud, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 12:17 PM UTC
Resolved
Feb 25, 2026, 02:57 PM UTC
Duration
2h 39m
Detected by Pingoru
Feb 25, 2026, 12:17 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. investigating Feb 25, 2026, 12:17 PM UTC

    In the US Region of Konnect, changes relating to the ACE plugin are being delayed in their delivery to customer data planes. The changes that are delayed are: - Changes to ACE-managed API entity operations - App registrations to ACE-managed APIs

  2. investigating Feb 25, 2026, 12:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 25, 2026, 12:50 PM UTC

    A fix has been implemented, and the delays in delivery have been resolved. We are continuing to monitor the issue.

  4. resolved Feb 25, 2026, 02:57 PM UTC

    The issue has been resolved. Delivery is now operating as expected.