Kong incident

Kong Identity is unable to mint tokens in all regions

Major Resolved View vendor source →

Kong experienced a major incident on March 4, 2026 affecting Kong Konnect Cloud, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 10:09 PM UTC
Resolved
Mar 04, 2026, 11:00 PM UTC
Duration
51m
Detected by Pingoru
Mar 04, 2026, 10:09 PM UTC

Affected components

Kong Konnect Cloud

Update timeline

  1. identified Mar 04, 2026, 10:09 PM UTC

    Kong Identity is unable to mint tokens in all regions. The team has identified the issue and is applying a fix.

  2. identified Mar 04, 2026, 10:09 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 04, 2026, 10:30 PM UTC

    Fix has been applied for all auth servers in the US and EU. Updating other regions currently.

  4. monitoring Mar 04, 2026, 10:35 PM UTC

    The fix has been applied to all regions. We are actively monitoring.

  5. resolved Mar 04, 2026, 11:00 PM UTC

    This incident has been resolved.