Konduto incident

Longer response times in the Orders API

Minor Resolved View vendor source →

Konduto experienced a minor incident on July 26, 2019 affecting API, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2019, 07:41 PM UTC
Resolved
Jul 26, 2019, 10:13 PM UTC
Duration
2h 32m
Detected by Pingoru
Jul 26, 2019, 07:41 PM UTC

Affected components

API

Update timeline

  1. identified Jul 26, 2019, 07:41 PM UTC

    We've identified an issue that is causing longer response times in our Orders API. We're implementing a fix in the next few minutes that should solve this. We'll keep you posted.

  2. monitoring Jul 26, 2019, 07:53 PM UTC

    The fix has been implemented and we'll be monitoring the app's performance for the next sereval minutes.

  3. resolved Jul 26, 2019, 10:13 PM UTC

    It looks like everything is back to normal! Thank you and have a great weekend :)