Konduto experienced a major incident on December 12, 2019 affecting API, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Dec 12, 2019, 01:02 AM UTC
We're investigating an issue causing longer response times and errors in our main Orders API. We'll post updates as soon as we know more.
- identified Dec 12, 2019, 01:20 AM UTC
We've identified the issue and have implemented a fix.
- monitoring Dec 12, 2019, 01:38 AM UTC
The fix is looking good. We'll continue to monitor the application for the next several minutes.
- resolved Dec 12, 2019, 02:02 AM UTC
The application seems healthy and we're no longer seeing timeouts or HTTP errors. We're closing this incident. Thank you!