Konduto incident

Tempo de resposta maiores na API de pedidos -- Longer response times in orders API

Minor Resolved View vendor source →

Konduto experienced a minor incident on December 19, 2019 affecting API, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2019, 11:36 AM UTC
Resolved
Dec 19, 2019, 12:12 PM UTC
Duration
36m
Detected by Pingoru
Dec 19, 2019, 11:36 AM UTC

Affected components

API

Update timeline

  1. investigating Dec 19, 2019, 11:36 AM UTC

    Percebemos que os tempos médios de resposta dos métodos POST e GET da API de pedidos estão maiores que o normal. Estamos investigando o motivo. --- We noticed longer response times in orders API for POST and GET methods. We're currently investigating the issue.

  2. investigating Dec 19, 2019, 11:58 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 19, 2019, 12:01 PM UTC

    Foram aplicadas mudanças nas configurações da aplicação da API. A expectativa é que os tempos de resposta voltem ao normal nos próximos minutos. Continuaremos monitorando. -- Changes were applied to the configuration of the API. We expect response time to normalize in the next minutes. We will keep monitoring it in the meanwhile.

  4. resolved Dec 19, 2019, 12:12 PM UTC

    [PT] O tempo de resposta voltou aos valores esperados. -- [EN] Response times returned to expected values.