Konduto incident

Instabilidade no Portal / Dashboard unresponsive

Critical Resolved View vendor source →

Konduto experienced a critical incident on June 9, 2020 affecting Dashboard, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2020, 11:12 AM UTC
Resolved
Jun 09, 2020, 12:12 PM UTC
Duration
1h
Detected by Pingoru
Jun 09, 2020, 11:12 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jun 09, 2020, 11:12 AM UTC

    [PT] Estamos investigando uma instabilidade no portal. [EN] We're investigating an instability in our dashboard.

  2. monitoring Jun 09, 2020, 11:21 AM UTC

    [PT] Identificamos o problema e uma correção já foi aplicada. Vamos monitorar a aplicação pelos próximos minutos. [EN] We've identified the issue and applied a fix. We'll be monitoring the app for the next few minutes.

  3. resolved Jun 09, 2020, 12:12 PM UTC

    This issue has been resolved.