Konduto incident

[PT] Atraso na visualização de pedidos / [EN] Delay in order visualization

Minor Resolved View vendor source →

Konduto experienced a minor incident on August 4, 2020 affecting Dashboard and Reporting, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2020, 06:50 PM UTC
Resolved
Aug 04, 2020, 08:16 PM UTC
Duration
1h 26m
Detected by Pingoru
Aug 04, 2020, 06:50 PM UTC

Affected components

DashboardReporting

Update timeline

  1. identified Aug 04, 2020, 06:50 PM UTC

    [PT] Estamos com atraso na visualização de pedidos no portal. As transações estão sendo processadas normalmente, mas a sua visualização em relatórios do Portal está atrasada. Estamos implementando uma correção para isto. [EN] We're experiencing delays in order visualization. The transactions are being processed normally, but there's a delay in viewing them in reports in our Dashboard. We've implementing a fix. Dashboard Reporting

  2. monitoring Aug 04, 2020, 07:58 PM UTC

    [PT] O atraso foi zerado e a visualização está de volta ao normal. Vamos monitorar a situação pelos próximos minutos. [EN] The visualization is back in-sync. We'll be monitoring the status for the next few minutes.

  3. resolved Aug 04, 2020, 08:16 PM UTC

    This incident has been resolved.