Konduto experienced a critical incident on December 14, 2020 affecting API, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Dec 14, 2020, 05:24 PM UTC
We've investigating an issue causing HTTP 500s and API timeouts.
- identified Dec 14, 2020, 05:27 PM UTC
[PT] Identificamos o problema causando os erros HTTP 500 e subimos uma correção. [EN] We've identified the issue causing the HTTP 500s and we've deployed a fix
- monitoring Dec 14, 2020, 05:41 PM UTC
[PT] O serviço parece ter se recuperado e vamos monitorar o desempenho pelos próximos minutos. [EN] The service seems to have recovered. We will be monitoring the performance for the next few minutes.
- resolved Dec 14, 2020, 05:50 PM UTC
This incident has been resolved.