Konduto incident

Erros HTTP 500 na API

Critical Resolved View vendor source →

Konduto experienced a critical incident on March 2, 2021 affecting API, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 07:13 AM UTC
Resolved
Mar 02, 2021, 07:49 AM UTC
Duration
35m
Detected by Pingoru
Mar 02, 2021, 07:13 AM UTC

Affected components

API

Update timeline

  1. investigating Mar 02, 2021, 07:13 AM UTC

    [PT] Estamos investigando alertas de HTTP 500 na API de Pedidos. [EN] We're investigating HTTP 500 errors in the Orders API.

  2. monitoring Mar 02, 2021, 07:20 AM UTC

    [PT] O sistema de failover agiu rapidamente para sanar os erros HTTP 500. Vamos monitorar a aplicação para garantir a estabilidade. [EN] The failover system acted swiftly to fix the HTTP 500 errors. We'll monitor the app for the next few minutes.

  3. resolved Mar 02, 2021, 07:49 AM UTC

    [PT] Já não vemos mais erros HTTP 500 na API de Pedidos após o período de monitoramento. Obrigado. [EN] We no longer see HTTP 500 errors in the Orders API. Thank you.