Konduto incident

Inconsistência em relatórios agendados / Inconsistencies in scheduled reports

Konduto experienced a major incident on April 8, 2021 affecting Reporting, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started: Apr 08, 2021, 05:09 PM UTC
Resolved: Apr 08, 2021, 08:58 PM UTC
Duration: 3h 48m
Detected by Pingoru: Apr 08, 2021, 05:09 PM UTC

Affected components

Reporting

Update timeline

investigating Apr 08, 2021, 05:09 PM UTC

[PT] Estamos investigando novos relatos de inconsistências nos relatórios agendados. Os relatórios sob demanda extraídos do Portal estão funcionando normalmente. [EN] We're investigating new reports of inconsistencies in the scheduled reports. The on-demand reports exported through the Dashboard are working properly.
monitoring Apr 08, 2021, 08:34 PM UTC

[PT] Subimos uma nova correção e estamos monitorando os relatórios agendados. [EN] We've implemented a fix and we're monitoring new scheduled reports.
resolved Apr 08, 2021, 08:58 PM UTC

This incident has been resolved.