Konduto incident

Atraso na entrega de webhooks / Webhook delivery delay

Critical Resolved View vendor source →

Konduto experienced a critical incident on April 19, 2021 affecting Webhooks, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 12:22 PM UTC
Resolved
Apr 19, 2021, 01:32 PM UTC
Duration
1h 10m
Detected by Pingoru
Apr 19, 2021, 12:22 PM UTC

Affected components

Webhooks

Update timeline

  1. investigating Apr 19, 2021, 12:22 PM UTC

    [PT] Estamos investigando um atraso na entrega de webhooks de atualização de pedidos. Este problema não afeta o processamento de transações. [EN] We're investigating an issue causing delays in the delivery of webhooks. This does not affect the processing of new transactions.

  2. monitoring Apr 19, 2021, 01:23 PM UTC

    [PT] Subimos uma correção para o envio dos webhooks, que deve se normalizar nos próximos minutos. [EN] We've deployed a fix that should bring the webhooks back to normal in the next few minutes.

  3. resolved Apr 19, 2021, 01:32 PM UTC

    [PT] O atraso nos envios dos webhooks foi resolvido. [EN] The delay on the webhooks dispach has been resolved.