Konduto incident

Timeouts and HTTP 500 errors

Critical Resolved View vendor source →

Konduto experienced a critical incident on May 14, 2021 affecting API and Dashboard and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2021, 10:50 PM UTC
Resolved
May 14, 2021, 11:01 PM UTC
Duration
10m
Detected by Pingoru
May 14, 2021, 10:50 PM UTC

Affected components

APIDashboardWebhooks

Update timeline

  1. identified May 14, 2021, 10:50 PM UTC

    We've identified an error causing HTTP 500 erros and timeouts.

  2. monitoring May 14, 2021, 10:54 PM UTC

    We've deployed a fix and we're monitoring the app's performance.

  3. resolved May 14, 2021, 11:01 PM UTC

    This incident has been resolved.