Konduto incident

Atraso na entrega de Webhooks / Delay in Webhook delivery

Minor Resolved View vendor source →

Konduto experienced a minor incident on January 21, 2022 affecting Webhooks, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2022, 04:49 PM UTC
Resolved
Jan 21, 2022, 06:49 PM UTC
Duration
2h
Detected by Pingoru
Jan 21, 2022, 04:49 PM UTC

Affected components

Webhooks

Update timeline

  1. identified Jan 21, 2022, 04:49 PM UTC

    [PT] Identificamos um atraso na entrega de webhooks de notificação e estamos trabalhando para acelerar a entrega e diminuir a fila. // [EN] We've identified a delay in delivering webhooks. We're working on speeding the dispatches and reduce the backlog.

  2. identified Jan 21, 2022, 06:16 PM UTC

    [PT] Estamos avançando com a redução da fila e atraso dos webhooks // [EN] We're moving forward with reducing the backlog and eliminating the webhook delay

  3. monitoring Jan 21, 2022, 06:30 PM UTC

    [PT] O atraso foi eliminado e a fila de webhooks está normalizada. Vamos monitorar a fila pelos próximos minutos. // [EN] The delay has been eliminated and the webhook queue is back to normal. We'll be monitoring the queue for the next few minutes.

  4. resolved Jan 21, 2022, 06:49 PM UTC

    This incident has been resolved.