Kolide incident

Auth and Admin requests are Timing Out

Major Resolved

Kolide experienced a major incident on April 30, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 10:09 PM UTC
Resolved
Apr 30, 2026, 10:54 PM UTC
Duration
45m
Detected by Pingoru
Apr 30, 2026, 10:09 PM UTC

Update timeline

  1. investigating Apr 30, 2026, 10:19 PM UTC

    We are seeing an increased number of 500 errors, we are investigating and will update as we have more information.

  2. identified Apr 30, 2026, 10:56 PM UTC

    We've identified the problem and we are working on mitigation. We've brought auth back up and will be working on bringing back app.kolide.com as well.

  3. identified Apr 30, 2026, 11:04 PM UTC

    We've identified the problem and we are working on mitigation. We've brought auth back up and will be working on bringing back app.kolide.com as well.

  4. monitoring Apr 30, 2026, 11:25 PM UTC

    We've mitigated the issue and will continue monitor the situation.