Intermittent User Logouts
Affected: Koddi UICampaign Management APIs
Timeline · 2 updates
- investigating Aug 27, 2026, 01:26 PM UTC
We are currently investigating this issue.
- resolved Aug 31, 2026, 04:55 PM UTC
This incident has been resolved.
Koddi Outage History
Koddi is up right nowKoddi had 10 outages in the last 2 years totaling 115h 52m of downtime — averaging 0.4 incidents per month.
There were 10 Koddi outages since March 25, 2025 totaling 115h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.
Minor Service Disruption
Affected: Koddi UICampaign Management APIsAd DeliveryEvent CollectionReporting Services
Timeline · 6 updates
- investigating Apr 07, 2026, 10:14 PM UTC
We are currently investigating an intermittent service disruption.
- investigating Apr 07, 2026, 10:18 PM UTC
We are continuing to investigate this issue.
- investigating Apr 07, 2026, 10:29 PM UTC
We are continuing to investigate this issue.
- identified Apr 07, 2026, 10:54 PM UTC
All customers in Azure east have been rerouted, and delivery is stable. Some users are experiencing intermittent UI issues, which we're working to mitigate now.
- monitoring Apr 08, 2026, 02:44 AM UTC
All affected services have been rerouted and are stable. We will continue to monitor.
- resolved Apr 08, 2026, 03:03 AM UTC
This incident has been resolved.
Minor Service Disruption in Ads Delivery
Timeline · 1 update
- resolved Mar 26, 2026, 10:55 PM UTC
Brief Ads Delivery latency degradation between 4:27 ET and 4:57 ET. Latency has stabilized, and the team is continuing to monitor.
Monitoring Cloudflare Issues
Affected: Koddi UI
Timeline · 2 updates
- monitoring Nov 18, 2025, 12:58 PM UTC
We are aware of the ongoing Cloudflare service disruptions. While our systems remain operational, Koddi Ads UI users may see intermittent errors. As a precaution, we have moved our status to Yellow (Monitoring) until Cloudflare fully resolves the incident. We’ll continue to track progress and provide updates as needed.
- resolved Nov 18, 2025, 03:43 PM UTC
Cloudflare has resolved the issue.
Slower Performance
Affected: Koddi UICampaign Management APIsAd Delivery
Timeline · 5 updates
- investigating Oct 29, 2025, 04:39 PM UTC
We are currently operating at a degraded level due to widespread issues affecting major cloud providers, including Azure and AWS. While our core systems remain functional, some services may experience slower performance or limited availability. We are closely monitoring the situation and will provide updates as cloud provider stability improves.
- investigating Oct 29, 2025, 04:48 PM UTC
We are continuing to investigate this issue.
- investigating Oct 29, 2025, 05:58 PM UTC
We are continuing to investigate the issue. We can confirm that there was no AWS impact, only Azure.
- monitoring Oct 29, 2025, 09:25 PM UTC
All systems are operational, we are continuing to monitor the stability of the underlying Azure resources.
- resolved Oct 29, 2025, 09:54 PM UTC
This incident has been resolved.
Monitoring Ongoing AWS Issues
Affected: Reporting Services
Timeline · 3 updates
- monitoring Oct 20, 2025, 04:45 PM UTC
We are aware of the ongoing AWS service disruptions impacting parts of the AWS infrastructure. While our systems remain operational, we are closely monitoring for any potential impact. As a precaution, we have moved our status to Yellow (Monitoring) until AWS fully resolves the incident. We’ll continue to track progress and provide updates as needed.
- monitoring Oct 20, 2025, 05:46 PM UTC
We are continuing our monitoring and of the AWS incident to ensure our service remains operational. AWS are reporting mitigations application that are showing early signs of success on their end. We’ll continue to track progress and provide updates as needed.
- resolved Oct 20, 2025, 06:47 PM UTC
We have fully recovered Koddi Enterprise Reporting Services, and are not showing any additional degradations elsewhere. AWS is reporting progress in the recovery as well. We are continuing to monitor all systems out of an abundance of caution.
Auction and Event Collection Error Increases
Affected: Ad DeliveryEvent Collection
Timeline · 3 updates
- investigating Sep 05, 2025, 04:14 PM UTC
You may be experiencing higher-than-normal error rates in the Azure East region due to an ongoing cloud issue.
- identified Sep 05, 2025, 05:25 PM UTC
We have identified the cause for the degraded performance for Koddi UI, Delivery and Event collection in Azure EastUS is due to an upstream incident affecting Azure-managed disks. Our application services are healthy; impact is limited by infrastructure in the affected zone. We're working with Microsoft on remediation and have put mitigations in place to reduce risk.
- resolved Sep 05, 2025, 05:46 PM UTC
This incident has been resolved.
Service Degradation
Affected: Koddi UICampaign Management APIsAd DeliveryEvent CollectionReporting Services
Timeline · 3 updates
- identified Aug 07, 2025, 09:02 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 07, 2025, 09:04 PM UTC
Various services are experiencing disruption in us-east-1. Fallback regions are all operational.
- resolved Aug 07, 2025, 09:04 PM UTC
This incident has been resolved.
Reporting performance - AWS
Timeline · 1 update
- resolved Apr 03, 2025, 04:07 PM UTC
Between 6AM and 8AM CT some of our customers experienced a degradation in our Reporting performance. Core performance was not impacted, and this was limited to customers served from AWS (Azure not affected).
Degradation in UI
Timeline · 1 update
- resolved Mar 25, 2025, 10:30 PM UTC
Between 1:57PM and 2:57PM EDT some of our Koddi Ads customers experienced an interruption in the ability to log in to the platform. This was caused by a significant outage in Auth0, our upstream authentication provider (https://status.auth0.com/incidents/6cv20z0sj11k). The impact was limited to the UI, and by 3:15PM EDT it was fully resolved. There was no impact to any Campaign Management APIs, Ad Delivery, Event Collection or Reporting Services.