Knowledge Architecture experienced a minor incident on September 15, 2016, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 15, 2016, 11:30 AM UTC
We are investigating intermittent Synthesis outages. We'll post an update with more information soon.
- identified Sep 15, 2016, 12:28 PM UTC
We've identified the cause of the issue and are working on stabilizing Synthesis as quickly as possible. During this time you may see intermittent impact on Synthesis webparts and performance.
- identified Sep 15, 2016, 01:09 PM UTC
We are still working on remediating the intermittent slow and failed page loads. We will update as soon as a fix has been put in place.
- monitoring Sep 15, 2016, 01:30 PM UTC
Service should be returning to normal shortly or already. We will continue to monitor the service closely and update as appropriate.
- monitoring Sep 15, 2016, 03:24 PM UTC
Synthesis webparts should be back to normal operation. We are still attempting to bring Search and Tagging back up to full operation.
- monitoring Sep 15, 2016, 04:57 PM UTC
Tags and non-SharePoint searches should now be returning results. We are still carefully monitoring the Search service and will update accordingly.
- resolved Sep 16, 2016, 11:31 AM UTC
All services have returned to normal operation. At this point we do expect any regression in service, please let [email protected] know if you see anything amiss. Thank you for all of your patience.