Knowledge Architecture incident
Synthesis Search Optimization Unavailable
Knowledge Architecture experienced a minor incident on October 26, 2016, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 26, 2016, 05:32 PM UTC
We are currently investigating an issue impacting Synthesis Search Analytics and Search Suggestions. These features might be slow or unavailable until the issue is resolved. Synthesis Search itself is not impacted by this issue. We will provide an update when the issue is identified or resolved. Thank you!
- monitoring Oct 26, 2016, 06:45 PM UTC
Synthesis Search Optimization and Search Suggestions are back online and operating as normal. We will continue monitoring these features to ensure that the issue has been resolved.
- resolved Oct 26, 2016, 08:42 PM UTC
All features have returned to stable and full functionality. Thank you for your patience as we brought them back online.