Knowledge Architecture incident

Synthesis Performance Impacted

Minor Resolved View vendor source →

Knowledge Architecture experienced a minor incident on November 14, 2016, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2016, 09:29 PM UTC
Resolved
Nov 15, 2016, 12:47 AM UTC
Duration
3h 18m
Detected by Pingoru
Nov 14, 2016, 09:29 PM UTC

Update timeline

  1. investigating Nov 14, 2016, 09:29 PM UTC

    We are currently experiencing higher than normal page load times in the Synthesis Web Application. We are investigating the issue and will provide updates here as soon as possible.

  2. monitoring Nov 14, 2016, 09:55 PM UTC

    Synthesis infrastructure has returned to normal operation. We're actively monitoring the situation to ensure stability and will update here resolved.

  3. resolved Nov 15, 2016, 12:47 AM UTC

    All issues have been cleared and the Synthesis infrastructure has remained stable after resolution. If you experience any further issues, please contact [email protected]. Thank you!