Knowledge Architecture experienced a minor incident on February 28, 2017, lasting 6h 16m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 28, 2017, 06:31 PM UTC
We are currently experiencing higher than normal page load times in the Synthesis Web Application. The cause of this delay has been identified and remedied. The performance degradation may continue for a short period of time while the fix propagates.
- monitoring Feb 28, 2017, 07:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 01, 2017, 12:47 AM UTC
Performance has been normal during our monitoring period, all Synthesis performance should be back to standard. Please let us know at [email protected] if you see anything abnormal. Thanks!