Knowledge Architecture experienced a minor incident on May 24, 2017, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 24, 2017, 03:17 PM UTC
We are currently experiencing intermittent empty result sets when tagging Stream items or performing Searches. We have identified the issue and are repopulating the Search index. We will provide an update when that population is complete. Thank you!
- resolved May 24, 2017, 06:24 PM UTC
Hello everyone, The index has been repopulated and Search results should be returning consistently across the board. If you are still seeing any inconsistencies, please let us know as soon as possible at [email protected]. Thank you!