Knowledge Architecture incident

Synthesis Search

Minor Resolved View vendor source →

Knowledge Architecture experienced a minor incident on November 1, 2017, lasting 9h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2017, 12:12 PM UTC
Resolved
Nov 01, 2017, 09:28 PM UTC
Duration
9h 15m
Detected by Pingoru
Nov 01, 2017, 12:12 PM UTC

Update timeline

  1. investigating Nov 01, 2017, 12:12 PM UTC

    We are currently experiencing errors when tagging Stream items or performing Searches for Synthesis Entities. We are investigating the issue and will provide updates here as soon as possible.

  2. monitoring Nov 01, 2017, 01:19 PM UTC

    Synthesis Search results and tagging have returned to normal. We're actively monitoring the situation.

  3. resolved Nov 01, 2017, 09:28 PM UTC

    This incident has been resolved.