Knowledge Architecture experienced a notice incident on November 14, 2019, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 14, 2019, 10:59 PM UTC
We are investigating an issue impacting the Stream loading. We'll post an update with more information as soon as it is available.
- investigating Nov 14, 2019, 11:03 PM UTC
We are continuing to investigate this issue.
- identified Nov 14, 2019, 11:04 PM UTC
We've identified the cause of the issue and are working on stabilizing Synthesis as quickly as possible. You may begin to see the Stream start loading in the next few minutes.
- monitoring Nov 14, 2019, 11:22 PM UTC
Stream availability should be returned to normal. We're actively monitoring the situation to ensure things remain stable and investigate the cause.
- monitoring Nov 14, 2019, 11:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 14, 2019, 11:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 15, 2019, 12:44 AM UTC
Stream availability has been fully restored and remains stable. Thank you for your patience and please let us know at [email protected] if you see any abnormalities.