Knowledge Architecture experienced a minor incident on July 28, 2020, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2020, 09:10 PM UTC
We are currently experiencing higher than normal page load times in the Synthesis Stream. Page loads should not be impacted other than the loading of the Stream. We are investigating the issue and will provide updates here as soon as possible.
- investigating Jul 28, 2020, 10:03 PM UTC
We are continuing to work on the issue impacting Stream Items. We'll update with more information as soon as it is available.
- monitoring Jul 28, 2020, 10:24 PM UTC
Synthesis performance has returned to normal. We're actively monitoring the situation to ensure things remain stable. We'll update further when the issue is known to be resolved.
- monitoring Jul 28, 2020, 11:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 29, 2020, 12:02 AM UTC
Synthesis performance has returned to normal and at this point we do not expect you to be experiencing any issues loading Stream Items. If you are still seeing any issues with the stream, please send a note to [email protected] and we'll look into it individually.